The underlying cause
When you have a sewer problem, a straightforward blockage is the likely reason, but general deterioration of pipes or poor installation could also be the culprit. Perhaps there was a movement in the ground that caused your pipes to break, collapse, or deform. Or perhaps they were broken due to heavy vehicles constantly driving over them. It's best that you turn to a Surrey plumbing professional to help determine what's wrong.
Sewer inspection
If it's unclear what and where the problem is, a professional drainage company will run a check, going into manhole covers and running water through to locate blockages or leakage. They may use colored dyes to identify where the water is flowing. If this method is not successful, they may end up sending a video camera inspection device down the drain to inspect for blockages.
Who's responsible?
Surrey homeowners are responsible for their drains up to the property line for conventional sewer system users, and up to the City force-main for those with pump connections. If the inspection done by the North Vancouver drainage company reveals that the problem is not with your sewer system, then you will need to contact City forces. Only City forces have the authority to clear the system on their side.
If the problem is on your side of the sewer system, then clearing the sewer connection will be on you. Have the drainage professional fix the problem as soon as possible to prevent it from worsening and your repair costs from spiraling out of control. If you have home insurance, call your insurance company because many of them cover the cost of restoring, repairing and replacing damaged sewer systems on your property.
Sewer problems should be handled by pros like Milani Plumbing, Drainage & Heating, who have over 50 years of experience in plumbing and drainage services. Check, too, the Better Business Bureau for companies that have a good track record in the industry.
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